Mi A3 users in India affected by the brick-and-mortar Android 11 update have now got some relief. Xiaomi has announced that it is offering a free solution at its service centers for all affected Mi A3 devices, regardless of their warranty status. The company has taken the latest action saying that their phones are completely dead following the outrage of consumers over the Android 11 update. This is not the first time Mi A3 users have been affected by a broken software update.
“Customers experiencing this problem are asked to visit any of the 2,000-plus service centers in the country closest to you, where an unconditional (within warranty or beyond) free solution is provided,” the company said.
Xiaomi did not provide any details on whether the “solution” provided would cause any data loss to users or whether a backup system was in place at its service centers to prevent damage. The act of asking customers to physically visit service centers comes at a time when many are trying to avoid visiting public places. COVID-19 Pandemic. Xiaomi has made it clear to Gadgets 360 that all of its stores are certified by the government security certification program.
The breaking issue erupted last week after a large number of Mi A3 users reported on social media that their handsets were completely dead after installing the official Android 11 update. Users report that the phone bootloader is not turned on or does not wake up when connected to a PC. A petition has also been created on PeoplePlatform Change.org to ask Xiaomi to change or fix Mi A3 for free.
In addition to Indian consumers, many people using the Mi A3 in global markets have reported a similar breaking issue even after updating to Android 11. The company accepted the issue at the time and is already an over-the-air (OTA) update to Gadgets 360. However, it is not yet clear whether Xiaomi will also apply the free solution to its global customers. There is also no word on when the new, issue-less Android 11 update for the Mi A3 will be available.
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